SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you contact KC Manufacturing, request a quote, place an order, make an enquiry, or work with us on a project, we may collect personal information you provide to us. This may include your name, business name, email address, phone number, billing address, delivery address, project details, and any other information needed to respond to your enquiry or fulfil an order.
We do not sell products directly through our website. Orders are placed by contacting us directly, usually by email, phone, or another agreed form of communication.
When you browse our website, we may automatically receive technical information such as your computer’s internet protocol “IP” address, browser type, operating system, and information about how you use the website. This helps us understand how visitors use our website and allows us to improve it.
Email marketing, if applicable: With your permission, we may send you emails about KC Manufacturing, our services, new products, case studies, updates, or other relevant business information.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to make an enquiry, request a quote, place an order, arrange delivery, discuss a project, or communicate with us about our services, we understand that you consent to us collecting and using that information for that specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your direct consent or give you a clear opportunity to opt out.
How do I withdraw my consent?
You may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your personal information, at any time by contacting us at:
adam@kcmanufacturing.co.uk
Or by writing to us at:
KC Manufacturing
26 Stewartfield
Edinburgh
EH6 5RQ
United Kingdom
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if it is necessary to protect our legal rights, comply with our Terms of Service, recover unpaid debts, prevent fraud, or respond to lawful requests from public authorities.
SECTION 4 - ORDERS, PAYMENTS AND BUSINESS COMMUNICATIONS
KC Manufacturing does not take orders directly through the website. Orders are placed following direct communication with us.
We may use your personal information to:
respond to enquiries;
prepare quotations;
issue invoices;
process payments;
manage orders;
arrange delivery or collection;
communicate about samples, production, materials, and project details;
maintain business records;
comply with legal, tax, and accounting obligations.
Payments are usually made by bank transfer. Card or PayPal payments may be available on request. Where a third-party payment provider is used, that provider will process your payment information according to its own privacy policy and security procedures.
We do not store your full card details.
SECTION 5 - THIRD-PARTY SERVICES
We may use third-party service providers to help us operate our business and provide our services. These may include, but are not limited to:
email and communication providers;
website hosting providers;
accounting and invoicing software;
payment processors;
delivery and courier companies;
IT, security, and data storage providers;
professional advisers such as accountants, solicitors, or insurers.
These third parties will only collect, use, and disclose your information to the extent necessary to provide the services they perform for us.
Some third-party providers may be based outside the United Kingdom. Where your personal information is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place.
Once you leave our website or are directed to a third-party website, you are no longer governed by this Privacy Policy or our website Terms of Service.
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of other websites. We encourage you to read their privacy policies before providing any personal information.
SECTION 6 - SECURITY
We take reasonable precautions and follow appropriate business practices to protect your personal information and make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Information may be stored securely within our email systems, accounting systems, order records, and other business systems necessary to operate KC Manufacturing.
Although no method of transmission over the internet or electronic storage is completely secure, we take reasonable steps to protect the personal information we hold.
SECTION 7 - COOKIES
Our website may use cookies or similar technologies to improve your browsing experience, understand how visitors use the website, and help us maintain and improve the site.
Cookies are small files stored on your device. They may collect information such as browser type, pages visited, time spent on the website, and general usage data.
We may use cookies for:
website functionality;
website analytics;
security;
improving website performance;
understanding visitor behaviour.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect how the website functions.
We do not use shopping cart cookies, checkout cookies, or cookies connected to online store purchases, as orders are not placed directly through our website.
SECTION 8 - AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have the consent of a parent or guardian to use this website.
Our services are intended for businesses, organisations, and individuals making legitimate enquiries about our manufacturing services.
SECTION 9 - HOW LONG WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Policy.
This may include keeping information for:
responding to enquiries;
managing ongoing or past orders;
maintaining client records;
meeting legal, tax, and accounting requirements;
resolving disputes;
enforcing our agreements.
Where information is no longer required, we will take reasonable steps to delete it or anonymise it.
SECTION 10 - YOUR RIGHTS
Depending on applicable data protection laws, you may have the right to:
access the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your personal information;
object to or restrict how we use your information;
withdraw consent where we rely on consent;
request a copy of your personal information;
complain to a data protection authority.
To exercise any of these rights, please contact us using the details below.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it periodically.
Changes and clarifications will take effect immediately when posted on the website. If we make significant changes to this policy, we will update this page so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
If KC Manufacturing is acquired, merged, restructured, or transferred to another business, your information may be transferred as part of that process so that we can continue to provide products and services.
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